See clearer, live bolder — shop the latest eyewear collection.

At Eyevera, we are committed to delivering your eyewear quickly, safely, and efficiently. This Shipping Policy outlines our delivery process, timelines, and important details regarding shipping rates and order tracking.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is confirmed, you will receive a confirmation email with your order details. When your order ships, you’ll receive a tracking link to monitor your delivery in real time.

During peak seasons or promotional periods, processing times may take slightly longer — but we’ll always keep you informed.

2. Shipping Rates & Delivery Times

We offer worldwide shipping with reliable courier partners to ensure your eyewear arrives safely.

Estimated Delivery Time: 7–14 business days

Please note: Delivery times are estimates and may vary based on location, customs clearance, or external factors beyond our control.

3. Free Shipping

We offer free standard shipping on all orders above a specific amount.

Check our website banner or promotions for current free shipping offers.

4. Order Tracking

Once your order has been shipped, you’ll receive an email containing a tracking number and a direct link to monitor your package’s progress.

If you have not received your tracking details within 3 business days, please contact our support team at support@eyevera.com

5. Customs, Duties & Taxes

For international orders, customs or import duties may apply depending on your country’s regulations.

These charges are the customer’s responsibility, and Eyevera is not liable for any additional fees once your package leaves our facility.

6. Shipping Delays

While we strive to deliver every order on time, delays can occasionally occur due to unforeseen factors such as weather conditions, customs procedures, or courier issues.

If your order is delayed beyond the estimated timeframe, please contact us and we’ll assist you promptly.

7. Incorrect Address or Delivery Issues

Please ensure that all shipping details are entered correctly at checkout.

Eyevera is not responsible for lost or delayed shipments due to incomplete or incorrect addresses.

If you realize there’s an error after placing your order, contact us immediately so we can make adjustments before dispatch.

8. Damaged or Missing Packages

If your package arrives damaged or is lost in transit, please reach out to support@eyevera.com within 7 days of delivery.

We will work with our shipping partners to resolve the issue and arrange a replacement if necessary.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: